Terms of Service

Eligibility and accounts

• You must be at least 18 years old and legally able to enter the agreement connected with your account.
• Landlords may create a standard account directly. Tenant accounts are created only through a private invitation from the landlord responsible for the tenancy.
• You must provide accurate information, protect your sign-in credentials, and report suspected unauthorized access promptly.
• An account may be used only by the person or organization for whom it was created.

Property and tenancy records

Landlords are responsible for having authority to enter property, lease, tenant, payment, utility, and maintenance information. Tenants are responsible for the accuracy of receipts, requests, photos, and other evidence they submit.

Leasential organizes records and evidence; it does not decide whether a payment, damage claim, deduction, notice, or lease term is legally valid. The parties remain responsible for reviewing records and obtaining legal or accounting advice when needed.

Acceptable use

You must not use the service to:

• Upload unlawful, deceptive, threatening, discriminatory, or unrelated material.
• Impersonate another person or falsify a receipt, bill, checklist, audit event, or tenancy record.
• Access another portfolio or tenancy without authorization.
• Probe, disrupt, overload, reverse engineer, or bypass the service’s security or plan limits.
• Upload malicious code or content that infringes another person’s rights.

Plans and payment

• Every landlord account starts on the Free plan. The Free plan holds up to 3 rental units, does not expire, and does not require a card. There is no trial.
• Paid plans hold more units and include the paid features listed on the plan screen: Essential (up to 5 units, ₱199 a month), Growth (up to 10 units, ₱299 a month), Business (up to 20 units, ₱599 a month), and Custom (more than 20 units, by agreed quotation). Each can be paid yearly at the yearly price shown. Units are counted across all of a landlord’s properties, including archived units.
• Prices are in Philippine pesos and are shown before you pay. The price shown is the full amount payable.
• A paid plan is switched on after Leasential confirms your payment. Card payments are not yet processed in the app; you pay by GCash, Maya, bank transfer or QRPh using the reference shown, and the plan is switched on for the same account.
• If a paid period ends without renewal, the paid features stay on for 7 days. After that the account moves to the Free plan. No record or unit is deleted: units above the Free plan’s limit are kept but cannot be added to, and the paid features are unavailable until you renew.
• You can change plan at any time. A plan cannot be smaller than the number of units you already have.
• Payments are non-refundable, except where the law requires a refund.
• A price change applies from your next renewal, and we tell you by email at least 30 days before it does.
• The plans are provided by AndongsTech Solutions, OPC, under the Leasential name.
• Tenants never pay Leasential. A tenant’s access follows the landlord’s account.

AI-assisted features

Assistant responses may be incomplete or wrong. They are intended to help locate and summarize records, not replace professional legal, accounting, safety, or emergency advice. Review an answer and its underlying records before acting on it.

Availability and offline work

The service may be interrupted for maintenance, connectivity failures, security incidents, or events outside the operator’s control. Supported writes made offline may remain queued on the device until a connection returns. Users should confirm that important evidence has synchronized.

Privacy

The Privacy Notice explains what personal data the service handles, why it is used, who may receive it, and how data-subject requests work. It forms part of the information presented with these terms.

Ending or suspending access

A user may request account closure. Access may be suspended to protect people or data, investigate misuse, or comply with law. An unpaid plan does not suspend access: the account moves to the Free plan, as described under Plans and payment. Closing an account does not automatically erase records that another party lawfully controls or that must be retained under an approved legal schedule.

Questions

Product and account questions may be sent to shan@andongs.tech.